IT Asset Management Best Practices - 10 Steps Covering ITAM Process

by Maya G

Given Ten IT Asset Management best practices in ITAM Process, it will help you save more costs, increase saving opportunities, boost overall productivity, and good high ROI on your IT assets.

IT Asset Management Best Practices

All IT Assets should be registered and uniquely identifiable.

The IT Asset registration assigns unique asset tags to IT Assets to serve as the unique identifier during the asset’s lifecycle. The organization has a labeling system to ensure IT Assets are labeled with the assigned unique asset tag that will enable identification during the asset’s lifecycle.

Integrated asset management tool encompassing all the ITAM processes
Using various tools for different ITAM processes (financial management, disposal, inventory, etc.) will make the data scattered and isolated at other places, which will become complex to integrate and consolidate.

Identify your assets in inventory using automated discovery.
Identifying and tracking inventory assets is a very tedious and complex task as they would be located in various locations/ regions as per the organization's size. Hence using discovery tools would be a good option for identifying and tracking the assets.

Commissioning and decommissioning of IT Assets should be done in a structured way.
Perform commissioning and decommissioning of IT Assets in a structured way to ensure efficient use of stock and track IT Assets usage. Organizations should have a standard process for commissioning and decommissioning IT Assets.

Audits should be conducted to ensure the correct registration of IT Assets.
Perform audits to ensure the correct registration of IT Assets; compare the registration with reality.

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IT Asset information should be in line with best practices and organizational security policies.
All IT asset information should be stored in one trusted source, ensuring there are:

  • Security policies are clear.
  • Connections to the IT Asset repository are secure.
  • Rights to access or modify IT Asset information are limited to designated organisational roles.
  • Roles are assigned to people based on organisational needs.

Adding/changing attributes of IT Asset information should follow defined processes.
Any changes to IT asset information should be governed and performed in a structured way following IT management processes like portfolio management, change management, etc.

Reporting on compliance
Reporting on compliance will enable the organisation to see whether they are compliant or need to take remedial action on aspects like:

  • Checks on EOL and retiring and disposing of the assets as per the process
  • Reconciliation between licenses and installations and usage.
  • Software entitlements to ensure if there are enough licenses.

Always track the complete IT costs and value.
Track and relate the IT Asset costs during the lifecycle, book value of IT assets, and IT services' business value to ensure decisions can be made based on standard business rules.

Understand the complete disposal procedures from the supplier
Understand the possible disposal procedures at the time of procuring an asset in association with the supplier. Ensure data is erased using CESG-approved data wiping software, complying with state and country-specific regulations and environmental laws.

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