About Us

Welcome to ITSM Docs!

Our Story

ITSM Docs is a part of Techno-PM. Founded in 2016, Techno-PM emerged with a clear objective: to transform project management, IT service management (ITSM), and governance, risk, and compliance (GRC) through innovative technological solutions. Our approach integrates advanced software with strategic partnerships, making us a trusted name in optimizing business operations. Today, Techno-PM provides state-of-the-art software and services to businesses aiming to optimize their project and IT service management while excelling in regulatory compliance.

Our Mission
Our mission at GRC Docs is to empower organizations to achieve their project goals with greater efficiency and less stress. We strive to develop tools that simplify project and IT service management, providing deep insights and robust analytics to help teams make informed decisions. Our commitment is to your success, ensuring you can manage projects, services, and compliance with ease and precision.
Why ITSM Docs?
  • Innovative Solutions: We are dedicated to innovation, ensuring our software leads the market in functionality. Our solutions are designed to tackle the unique challenges of project management, IT service management, and GRC.
  • Strategic Partnerships: We partner with leading companies in compliance automation, project management, and IT service management, enhancing our offerings and extending our reach.
  • Customer-Centric: At ITSM Docs, we prioritize your needs, adapting our tools to meet the diverse demands of teams across various industries.
  • Excellence in Service: Our customer support team goes beyond troubleshooting, aiming to be partners in your management journey, and helping you achieve operational excellence.

Our Founder

Our Technology

We partner with leading technology companies to provide our customers with state-of-the-art software solutions. This collaborative approach allows us to deliver the most advanced and effective tools available, tailored to the specific needs of modern enterprises and designed to streamline project management, IT service management (ITSM), and GRC.

Core Values

  • Customer Service: We are committed to providing exceptional service, ensuring our clients receive timely, helpful, and proactive support.
  • Quality: We maintain the highest standards of quality in every aspect of our work, from software development to customer interactions.
  • Innovation: We continuously explore new ideas and cutting-edge technologies to enhance our solutions.
  • Integrity: We uphold the highest standards of ethics, conducting our business with transparency and honesty.
  • Collaboration: We foster a culture of teamwork, encouraging open communication and mutual respect among all stakeholders.

Our Team

ITSM Docs is powered by a dedicated team of professionals worldwide, including software engineers, data analysts, customer support specialists, and industry experts. Our leadership team, with decades of combined experience in project management and IT services, drives our mission forward with innovative strategies and a commitment to excellence.


Our Locations