COBIT: APO14 - Data Management Policy Template

by Rajeshwari Kumar


COBIT APO14 - Data Management Policy Template serves as a set of guidelines and procedures for the organization to ensure the proper handling, storage, and protection of data in accordance with regulatory requirements and best practices. By implementing this template, organizations can establish a robust data governance framework that mitigates risks, enhances decision-making processes, and improves overall data quality and security. This template covers key areas such as data classification, access control, encryption, data retention, and data sharing protocols. It also outlines roles and responsibilities for data owners, stewards, and custodians. By adhering to the guidelines outlined in this template, organizations can create a culture of data stewardship and accountability, ensuring that data is treated as a valuable asset and managed in a way that maximizes its potential for the organization.

COBIT: APO14 - Data Management Policy Template

Objectives Of COBIT APO14 - Data Management Policy Template

  1. Data Quality: One of the main objectives of the data management policy template is to ensure data quality. This includes maintaining accurate, complete, and reliable data to support decision-making processes within the organization.
  1. Data Privacy: The policy template aims to protect the privacy of data by outlining the procedures for collecting, storing, and sharing personal information. This is crucial in ensuring compliance with data protection laws and regulations.
  1. Data Security: Another objective of the data management policy template is to establish security measures to protect data from unauthorized access, disclosure, or loss. This includes implementing encryption, access controls, and monitoring systems to safeguard sensitive information.
  1. Data Retention: The policy template addresses the retention and disposal of data in accordance with legal and regulatory requirements. It includes guidelines for determining how long data should be kept, when it should be archived or deleted, and how to securely dispose of it.
  1. Data Governance: COBIT APO14 aims to establish a clear framework for data governance within the organization. This involves defining roles and responsibilities, establishing policies and procedures, and implementing controls to ensure the effective management of data assets.
  1. Data Compliance: The policy template ensures that the organization complies with relevant data protection laws, industry standards, and internal policies. This includes conducting regular audits, assessments, and reviews to monitor compliance and address any non-compliance issues.

Key Components Of COBIT APO14 - Data Management Policy Template

  1. Data Classification: This component outlines the different categories of data within the organization, such as sensitive, confidential, or public data. It helps in determining the level of protection and access controls needed for each type of data.
  1. Data Governance: This component defines the roles and responsibilities of individuals managing data within the organization. It includes establishing processes for data quality, data integrity, and data security.
  1. Data Retention: This component specifies the guidelines for how long data should be retained based on legal and regulatory requirements. It also includes procedures for securely disposing of data once it reaches the end of its retention period.
  1. Data Privacy: This component addresses the organization's commitment to protecting the privacy of individual's data. It includes policies for obtaining consent, handling personal information, and complying with data protection laws.
  1. Data Security: This component outlines the measures organizations need to implement to protect data from unauthorized access, disclosure, and modification. It includes procedures for encryption, access controls, and security monitoring.
  1. Data Backup and Recovery: This component defines the processes for regularly backing up data to prevent loss in case of a cyber attack, natural disaster, or system failure. It also includes procedures for restoring data quickly and efficiently.
  1. Data Access Controls: This component specifies the mechanisms for controlling who has access to specific data within the organization. It includes policies for user authentication, authorization, and audit trails to monitor access activities.
  1. Data Quality Management: This component focuses on ensuring data is accurate, complete, and consistent. It includes procedures for data cleansing, data validation, and data profiling to maintain high-quality data.
IT Governance Framework - COBIT Toolkit

Roles And Responsibilities In COBIT APO14 - Data Management Policy Template

  1. Data Stewards: Data stewards are responsible for defining and maintaining data standards, policies, and procedures within their respective areas of responsibility. They ensure that data is accurate, consistent, and secure, and that it meets the needs of the organization.
  1. Data Custodians: Data custodians are responsible for the physical storage, maintenance, and protection of data. They ensure that data is securely stored and backed up, and that access controls are in place to prevent unauthorized access.
  1. Data Owners: Data owners are responsible for ensuring that data is used in a way that aligns with the organization's goals and objectives. They define the data's purpose, usage, and retention requirements, and authorize access to the data based on business needs.
  1. Data Users: Data users are responsible for using data in a way that complies with the organization's data management policies and procedures. They are expected to follow data access and usage guidelines, and report any data quality issues or breaches to the appropriate stakeholders.
  1. IT Department: The IT department plays a crucial role in implementing and maintaining the data management policies and procedures outlined in the COBIT APO14 framework. They are responsible for managing data storage, security, and access controls, and for ensuring that data is backed up and recoverable in case of a disaster.
COBIT: APO14 - Data Management Policy Template

Training And Education For Employees On Data Management Policies In COBIT APO14 - Data Management Policy Template

  1. Understanding the importance of data management: It is essential for employees to understand why data management is crucial for the organization and how it impacts business operations and decision-making.
  1. Familiarity with COBIT APO14 framework: Employees should be introduced to the COBIT APO14 framework and how it defines data management policies for the organization. This will help them understand the guidelines and principles to adhere to.
  1. Roles and responsibilities: Training sessions should outline the specific roles and responsibilities of employees in ensuring data management compliance within the organization. This will help clarify expectations and accountability.
  1. Data classification and handling: Employees should be educated on the classification of data based on its sensitivity and how it should be handled, stored, and shared in accordance with the data management policies.
  1. Data privacy and security: Training should emphasize the importance of data privacy and security measures to prevent data breaches and unauthorized access. Employees should be aware of the protocols to follow in case of a security incident.
  1. Compliance and audit procedures: Employees should be trained on the compliance requirements and audit procedures related to data management policies to ensure that they are prepared for any regulatory scrutiny.
  1. Ongoing training and updates: Data management policies are subject to change due to evolving technology and regulatory requirements. It is essential to provide ongoing training and updates to keep employees informed and compliant.


The COBIT APO14 Data Management Policy Template offers a comprehensive framework for organizations to establish effective data management policies in line with industry best practices. By utilizing this template, businesses can ensure that their data is properly managed, secured, and utilized to drive strategic decision-making.

IT Governance Framework - COBIT Toolkit