IT Governance Framework Toolkit

IT Governance Framework Toolkit
EDM03-Enterprise Risk Policy  Template
Enterprise Architecture Principles-Development Options and Process  Template
Delegation of Authority Policy Template
EDM01- IT Governance Policy Template
MEA02-Internal Control Policy Template
Crisis Management Policy Template
Organizational Change Management Policy Template
IT ChangeManagement Policy Template
DSS01-Service Management Policy Template
APO14- Data Management Policy Template
APO14- Privacy Policy Template
APO04- Innovation Principles Template
APO10- Third - Party ITS ervice DeliveryManagementPolicy Template
APO13- Information Security Policy Template

IT Governance Framework Toolkit

Regular price $499.00 Sale price $399.00 Save $100
Simplify your IT governance and compliance with our IT Governance Framework. This all-encompassing toolkit provides you with everything necessary to implement and manage your organisation's Control Objectives for Information and Related Technologies (COBIT) framework.
  • Built to COBIT 2019 specifications
  • COBIT process to policy mapping
  • 55 templates created by certified experts
  • Start now with instant download
  • Unlimited email and chat support

1    APO01 - IT Management Framework
2    APO02 - IT Service Strategy Principles
3    APO02 - IT Strategy Principles
4    APO03 - Architectural Principles
5    APO04 - Innovation Principles
6    APO05 - Portfolio Principles
7    APO06  - Budgeting Policy
8    APO07 - Contract Staff Policy
9    APO07 - Human Resources Policies
10    APO08 - Business-IT Relationship Management Policy
11    APO10 - IT Procurement Policy
12    APO10 - Third-Party IT Service Delivery Management Policy
13    APO11 - Quality Management Policy
14    APO12 - Fraud Risk Policy
15    APO13 -  Information Security Policy
16    APO14 - Data Cleansing Policy
17    APO14 - Data Quality Assessment Policy
18    APO14 - Data Management Policy
19    APO14 - Privacy Policy
20    BAI01 - Program-Project Management Policy
21    BAI03 - Maintenance Policy
22    BAI03 - Software Development Policy
23    BAI03 - System and Service Acquisition Policy
24    BAI04 - Availability Management Policy
25    BAI04 - Crisis Management Policy
26    BAI05 - Organizational Change Management Policy
27    BAI06 - IT Change Management Policy
28    BAI07 - IT Change Acceptance and Transitioning
29    BAI08 - Knowledge Management Policy
30    BAI09 - Asset Management Policy
31    BAI09 - Intellectual Property Policy
32    BAI10 - Configuration Management Policy
33    BAI10 - Service level agreement (SLA) Policy
34    DSS01 - Service Management Policy
35    DSS02 - Incident Management Policy
36    DSS02 - Service Request Fulfillment Policy
37    DSS03 - Problem Resolution Policy
38    DSS04 - Business Continuity Policy
39    DSS06 - Business Controls Guidance
40    Enterprise Architecture Principles - Development Options and Process 
41    Four Ps Description Governance Enablers & Tools
42    EDM01 - Delegation of Authority Policy
43    EDM01 - IT Governance Policy
44    EDM02 - Delivery Execution Policy
45    EDM03 - Enterprise Risk Policy
46    EDM04 - Performance Measurement Policy
47    EDM05 - Transparency Policy
48    MEA01 - Self-Assessment Policy
49    MEA01 - Whistle-Blower Policy
50    MEA02 - Internal Control Policy
51    MEA02 - Internal Control Self-Assessment Guidance
52    MEA03 - Compliance Policy
53    MEA04 - Assurance Guide
54    MEA04 - Internal Audit Charter
55    COBIT Process Policy Mapping

Welcome to ITSM Docs!

ITSM Docs is part of Techno-PM Pvt Ltd.

ITSM Docs aims are providing quality articles and templates on ITSM (Information Technology Service Management).

Techno-PM was founded in 2011 in Sydney, Australia. Techno-PM owns a portfolio of assets which include, and

If you have any questions or queries feel free to contact Swapnil at

1. Is it safe to provide my credit card/payment information?

YES, our store is powered by Shopify which is one of the most trusted e-commerce platforms. Shopify is certified Level 1 PCI DSS compliant. All Shopify stores include an SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.  

2. Will I get support if I have an issue or a query?

Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.  

3. Is this a one time payment or monthly membership?

All our products are ONE TIME PAYMENT. We do not offer subscriptions so whatever you pay will be be one time.  

4. How do I access my downloads?

After you checkout, you will be taken to a download page. You will also get a download link in your email.

5. What if the download link does not work?

Sometimes links can be blocked by a corporate firewall so please try using the link from a different network or from home. If you still cannot access drop an email to and use our Contact Us Page.  

6. Do you provide refunds?

We will REFUND the full amount in the following scenarios - 

  1. Templates don't work as described, and we cannot fix your problem in a reasonable time. 
  2. Templates are missing from your download and we cannot provide you the same templates shown on the site.
  3. You are not able to access the download. We will try to provide different mediums but if none of them work for you then we will refund your amount. Check our Refund Policy.  

7. What are the different types of payments accepted?

We accept PayPal, Apple Pay, Google Pay, Master Card , Amex and VISA. 

8. Do these templates work with Excel?

Yes, the templates are built using MS Office so will work on Excel.

9. Can the templates be customized or edited?

Yes, our templates can be edited and changed as you need. But reselling of templates is not allowed.

10. Why do you have a logo on the documents?

The ITSM Docs logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.

ITSM How It works

COBIT Process Policy Mapping Tool