ITIL (Information Technology Infrastructure Library) is a well-established framework for IT service management. However, the technology landscape is constantly evolving, and new methodologies and frameworks may emerge over time.
Whether ITIL is considered outdated depends on the context and perspective. While ITIL has been the standard for IT service management for many years, some people and organizations might feel that it doesn't fully address the challenges and requirements of modern IT environments, especially with the rise of cloud computing, DevOps, Agile methodologies, and other emerging trends.
While ITIL has a strong foundation and is still widely used in many organizations, it's essential to consider the latest version and assess how well it fits your specific needs and the ever-evolving technology landscape. Always keep an eye on emerging trends and methodologies to ensure your IT service management practices remain up-to-date and effective.