ITIL and COBIT are two prominent frameworks in the field of IT service management and IT governance, respectively. While they are distinct, they are also complementary and can be used together to provide comprehensive IT service and governance strategies. Here is a brief overview of each:
ITIL (Information Technology Infrastructure Library): As previously mentioned, ITIL is a framework for IT service management. It focuses on aligning IT services with the needs of business and emphasizes a process approach to end-to-end service management. The various stages of ITIL cover every aspect of IT service management, including service strategy, service design, service transition, service operation, and continual service improvement.
COBIT (Control Objectives for Information and Related Technologies): COBIT, on the other hand, is a framework for IT governance and management. Developed by ISACA, COBIT provides a comprehensive approach for organizations to govern and manage enterprise IT. It helps businesses develop, organize and implement strategies around information management and governance.
When used together, ITIL and COBIT can provide a comprehensive management and governance strategy. While ITIL offers process definitions and the 'how' of IT service management, COBIT provides the 'why', offering management and governance best practices and helping define clear objectives. Thus, organizations often use COBIT to align their IT strategy with their business strategy, and ITIL to implement this strategy in a process-oriented manner.
In other words, you might use COBIT to determine what needs to be done, and then use ITIL to figure out how to do it.