In the ever-changing landscape of IT service management, one framework stands out as a beacon of best practices and guidelines - ITIL (Information Technology Infrastructure Library). ITIL has become the industry standard for organizations seeking to align their IT services with business needs, enhance efficiency, and ensure high-quality service delivery.
The Birth of ITIL and AXELOS
ITIL was first developed by the UK Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s. Initially, it was a government initiative to standardize IT practices across various departments. As ITIL gained traction and recognition in the private sector, it was published as a series of books, which became known as the ITIL library.
In 2013, AXELOS Limited was formed as a joint venture between the UK Government's Cabinet Office and Capita plc. AXELOS took over the management and ownership of ITIL, along with other popular best practice frameworks like PRINCE2 and MSP. Under AXELOS' stewardship, ITIL continued to evolve, reflecting advancements in technology and business practices.
The Transition to PeopleCert
In early 2021, a significant shift occurred in the ownership of ITIL. PeopleCert, a global certification body, acquired AXELOS and became the new owner of ITIL. This acquisition brought together two industry leaders with a wealth of experience in IT service management and certification.
PeopleCert's acquisition of AXELOS marked a new chapter for ITIL. With its expertise in certification and accreditation, PeopleCert aims to strengthen ITIL's global recognition, expand its reach, and enhance its alignment with industry needs.
ITIL Under PeopleCert's Custodianship
As the new custodian of ITIL, PeopleCert is committed to upholding the framework's core principles and ensuring its continued relevance in the dynamic world of IT service management. They will continue to work closely with the IT community, industry experts, and accredited training organizations to support the adoption and application of ITIL best practices.
PeopleCert's focus extends beyond the ownership of ITIL. They are dedicated to enhancing IT service management practices worldwide, emphasizing the importance of certifications to validate professionals' knowledge and skills. With its global presence and partnerships, PeopleCert is poised to promote ITIL's benefits on a broader scale.
In summary, ITIL (Information Technology Infrastructure Library) is a widely adopted framework for IT service management. Its ownership has transitioned from the UK Government to PeopleCert in 2021. PeopleCert's expertise in certification and accreditation is expected to drive global recognition and adoption of ITIL. As businesses seek to align IT services with business needs and deliver value, ITIL's best practices continue to be a crucial foundation for IT service management excellence in the digital era.