Daily Log Report
A daily log report is an operational level management report that details all the transactions, interactions and operations in the IT operations.
This report will be sent to the mid-level management team daily. This report is generally prepared by the IT operations manager, ensuring all the data is accurate and signed by him/ her.
Why do we need a daily log report?
Below are some more detailed points elaborating the importance of a daily log report:
- To communicate regularly with the mid and top-level team.
- To provide accurate, helpful, and detailed information on IT operations.
- Help the mid and top-level management to make quick and wise decisions with the information provided.
Informational message: Any message that provides information about the CI’s.
Warning: Any alert informing that a specific is CI is about to breach.
Exception: Any alert informing that a specific CI has breached its defined conditions.
Standard change: Any change that is preauthorized and has defined models to manage the lifecycle of change.
Average change: Any change that requires detailed study concerning planning, risk assessment, approval, and implementation.
Emergency change: Any change that is invoked when there is a major incident or emergency.